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The
ISO9000 series of standards is perhaps the most popular generic
international standard in use today.
Over 75 nations have
already adopted and recognized it. Many organizations have
utilized ISO9000 as a standard to create their quality systems.
ISO's purpose is to facilitate
international trade by providing a single set of standards
that people everywhere would recognize and respect. The term
ISO 9000 refers to a set of quality management standards.
ISO 9000 currently includes four core standards: ISO 9000:2000,
ISO 9001:2000, ISO 9004:2000 and ISO 9001:2000 contains requirements,
while ISO 9000:2000 is the QMS fundamentals & vocabulary
ISO 9004:2000 is the guideline for performance improvement
and ISO 19011 is the guideline for quality & environment
auditing. ISO first published its quality standards in 1987,
revised them in 1994, and then republished an updated version
in 2000. These new standards are referred to as the "ISO 9000
2000 Series of Standards".
ISO 9000 is important because of its international orientation.
While the content itself is useful, it alone does not account
for its widespread appeal. Currently, ISO 9000 is supported
by National Standards bodies in over 120 countries. This makes
it the logical choice for any organization that does business
internationally, or serves customers who demand an international
standard of quality.
QAI facilitates and readies
software units for ISO9001:2000 certification through Gap
Analysis, Awareness Workshops, Process Writing Workshops,
Defining policies, Standards and Procedures, Documentation
and Deployment Reviews, Software Internal Auditor Training
and Internal Audits, amongst other programs.
QAI’s credentials and
experience in ISO9001:2000 are:
- QAI consultants have
real-life practice in software development and ISO9001:2000
implementation, in addition to consulting and training experience
in the field. They have been instrumental in implementing
ISO9001:2000 for a number of organizations across the world.
- QAI conducts training
programs in Software Internal Auditor, ISO9001:2000 Awareness,
and other Software Engineering areas (such as Project Management,
Software Testing, Peer Reviews, Software Estimation, and
Risk Management), which assist in the successful deployment
of the ISO9000 model.
- QAI has consistently
provided the registered TICK–IT Lead Auditor Course in India,
through its consultants who are TICK IT Co-tutors. QAI has
conducted the course in India several times in the last
three-and-a-half years.
- QAI offers easy transition
from any version of ISO9001 to any other quality framework.
- QAI has also published
the two-volume kit, ISO9000 – One Source for Software Units.
This 450-page handbook is a definite asset for organizations
wanting to implement ISO9000. It is being utilized by over
75 software units for their ISO9000 initiatives. Those who
purchased the handbook include COSL, Eurolink Software Systems,
Cognizant Technology Solutions, C-Dot, Satyam Computer services,
Futuresoft, Wipro GE, Ramco Systems, and Wipro Infotech.
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