Introduction

What is Benchmarking?

What is Benchmarking?

"Benchmarking: A continuous, systematic process of evaluating and comparing the capability of one organization with others normally recognized as industry leaders, for insights for optimizing the organizations processes."

Performance analysis forms the basis for your current process improvement which enables you to make better software tomorrow. Performance benchmarking removes misconceptions, and lets us see the actual need for improvement.

QAI has partnered with QSM Inc. of USA to bring the Benchmarking Service, which is being used by organizations from across the world like Motorola, Samsung (SISO), Custom media (Malaysia), GE (China), T3G (China), NIIT, Datamatics, Birlasoft, Bamboo Networks, Techspan, Ericsson, Alcatel, EDS, Compaq, US DoD to steer their software process improvement projects.

The Benchmarking Service provides answers to questions like:

• What is our current capability?

• How do we compare in terms of speed, efficiency, and quality?

• Is our productivity improving?

Projects that are included in the QSM database:

• Have completed the development cycle and are successfully deployed.

• Have measured as a minimum on the SEI^SM core measures: size, schedule and effort.

As on April 2003, the Benchmarking database contains metrics collected from 6,400 completed and validated projects from US, UK, Europe, India, China, Asia and Australia.

QAI Benchmarking Service has no prerequisites:

• The service covers all types of project life cycles: waterfall, prototyping, RAD, maintenance, enhancements.

• The service is independent of the size of the organization.

• The service is independent of the quality model/framework adopted by the organization (ISO, CMM®, IEEE..).

• The service is independent of the project sizing methodology: SLOC, FPA, Component, modules, system-subsystem etc.

• At the minimum, the service requires tracking of SEI^SM defined core measures: Size, Effort, Time and Defects.
  

CMM^®and Capability Maturity Model are registered in the US Patent and Trademark office.SEI^SM, CMMI^SM, Capability Maturity Model Integration ^SM, SEPG^SM, PSP^SM, SCAMPI^SM, TSP^SM, are service marks of Carnegie Mellon University

	Sector Overview
	Software Process Improvement
	People CMM®
	IT Service Management
	Assurance
	Training
	Benchmarking
	- Introduction - Who can use this - Service? - Service Details - Service Deliverables - Service & Pricing - Options - Service FAQs - Contact Details
	Organizational practice
	Conferences
	Certifications
	Membership

Client feedback: "The recent exercise of benchmarking NIIT  projects' data against the industry has been  quite encouraging. …. My sincere thanks for  the effort. Would look forward to more associations of  such kind.." NIIT "I really appreciate what you have done  for us. I think the result will help us make  another breakthrough in Quantitative  Management…" Bamboo Networks "…Thanks for the Benchmarking Report,  we are very excited looking at the results.  Will definitely get back to you for  further  benchmarking in future…" Techspan