Service Deliverables

What do you get from the Service?
The deliverable of the QAI Benchmarking service is a report detailing the following:

• Executive summary listing recommended action items for management to initiate / further software process improvement within the organization.

It also provides the top management with one measure (called process productivity index, PI) which is a composite of many SEI^SM core measures like size, effort, schedule as well as soft factors like technology/tool familiarity, management influence and so on. PI becomes a single measure for top management to keep track of software process improvement.

An increase of Productivity Index, PI by one point leads to 10% reduction in schedule and 30% reduction in effort.

• Detailed analysis of the project data supporting the recommendations.

For organizations that submit multiple projects, the analysis also looks at the possibility of drawing organization specific trend lines that can serve as a future reference database for other projects. This, however, depends on the value of the coefficient of correlation from the curve fitting exercise.

• Metric program
  Organizations that avail of the annual subscription service will be assisted by QAI in setting up of the metric program for Benchmarking.

	Sector Overview
	Software Process Improvement
	People CMM®
	IT Service Management
	Assurance
	Training
	Benchmarking
	- Introduction - Who can use this - Service? - Service Details - Service Deliverables - Service & Pricing - Options - Service FAQs - Contact Details
	Organizational practice
	Conferences
	Certifications
	Membership

Client feedback: "The recent exercise of benchmarking NIIT  projects' data against the industry has been  quite encouraging. …. My sincere thanks for  the effort. Would look forward to more associations of  such kind.." NIIT "I really appreciate what you have done  for us. I think the result will help us make  another breakthrough in Quantitative  Management…" Bamboo Networks "…Thanks for the Benchmarking Report,  we are very excited looking at the results.  Will definitely get back to you for  further  benchmarking in future…" Techspan