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Conference:
Bangalore, India:
August 24-25, 07 |
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Conference Tutorials:
August 25 -
September 7, 07 |
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Plenary Speakers & Presentations |
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| Test Factory: Industrialized Delivery for Outsourced Testing Services |
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| Bob Donald, VP, Compuware |
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Application software testing is undeniably an enticing area for service providers. It is compelling to customers and prospects and amenable to outsourcing, and can drive new profits and rapid growth. These very attributes also mean that all aspects of the testing market are extremely competitive, from winning new engagements to recruiting and retaining experienced delivery resources. The ability to scale and differentiate are crucial to successful service delivery. Competitive pressures bring rising costs, increased delivery challenges to do more with less, and eroding profits. In the mean time clients expect higher quality services and better communication of progress and results.
The Test Factory approach addresses these challenges through a model that standardizes the testing infrastructure, automates demand and resource management, monitors governance and execution, controls technology costs, and provides a foundation for developing differentiated testing services offerings.
This paper:
1. Examines the trends and challenges in the testing marketplace
2. Describes the test factory approach, architecture and operations
3. Explores how the model specifically benefits key stakeholders in the service provider organization including CxOs, Finance, Marketing, Business Development, Delivery and Recruiting/HR
4. Highlights advantages for delivering high-value, differentiated testing services |
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| Meet Bob Donald |
Bob Donald, Vice President and Partner Business Development, for Compuware’s North American and Asia Pacific Regions and his team bring solutions for Application Development Management , IT Service Management and IT Portfolio Management to market through Compuware’s extensive network of consultants, systems integrators and business process outsourcers.
Prior to joining Compuware in 2001 he was responsible for business development and delivery of systems integration, development, testing and EAI solutions at Context Integration, at New England based e-Business solutions company. Before that he was Assistant Vice President at NCR Corporation, where he spent 14 years with responsibilities ranging from Financial Services to Teradata Warehouse solutions.
He graduated from Montclair State University, Upper Montclair, New Jersey and holds a Masters of Business Information in Information Systems from the New York University Stern School of Business.
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