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Conference:
Bangalore, India:
August 24-25, 07 |
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Conference Tutorials:
August 25 -
September 7, 07 |
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Plenary Speakers & Presentations |
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| The Deming Way to Software Testing |
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| Dr. Richard Zultner, Director, QFD Institute & Zultner & Co, Zultner & Co. |
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Dr. W. Edwards Deming was perhaps the greatest quality expert of the twentieth century. Fifteen years after his passing, are his insights still relevant to us today? And to software? And what did he have to say about testing?
The basics of Dr. Deming's framework for "profound knowledge" will be summarized, and the importance of understanding the fundamentals of variation will be presented in the context of software testing and improvement of the testing process.
An example will the shown of statistical process control (SPC) applied to evaluating testing effectiveness. (And yes, we will discuss why Dr. Deming was adamantly opposed to the CMM... ) |
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| Meet Dr. Richard Zultner |
Dr. Richard Zultner is a Senior Consultant with Cutter Consortium's Agile Software Development & Project Management Practice and a contributor to its Advisory Service. He is the founder and director of the QFD Institute, a nonprofit research organization dedicated to the advancement of quality function deployment (QFD). His primary area of focus is efficient software process improvement approaches, including theory of constraints (TOC), daily management methods such as statistical process control, and cross-functional management techniques such as QFD.
He received the Akao Prize in 1998 for his work in applying QFD to software. He is an international consultant, educator, author, and speaker and has professional certifications in quality, software quality, project management, software engineering, and TOC.
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