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Conference:
Bangalore, India:
August 24-25, 07 |
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Conference Tutorials:
August 25 -
September 7, 07 |
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Plenary Speakers & Presentations |
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| Process Improvement - Enterprise Wide Testing Framework (ETF) Development Using Lifecycle, Six Sigma & ITIL Best Practices |
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| Digant Singh, Arpita Agrawal, Birlasoft |
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| In today’s business environment, everything we do should align with business strategy. There is a need for breakthrough improvements through innovation and incremental improvements on continuous basis. Quality systems are no longer focusing on Quality Assurance and Quality Control but the focus is moving towards enterprise wide “Business Excellence”. The overall aim is to run “IT like a business”. There are a number of different models for software development lifecycles. One thing which all models have in common is that at some point in the lifecycle, software has to be tested. In these models, scope of QA/Testing is just limited to verification of the developed system. Testing is always considered as a small phase in full development life cycle. It has not been fully explored as a parallel lifecycle to software development lifecycle starting from business strategy. This paper describes the business case on Enterprise Wide Testing Framework (ETF) development using CMMI®, Six Sigma, ITIL Best Practices, and Challenges faced while execution of this consulting assignment.
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Meet Digant Singh |
Digant Singh, Process Consulting Practice Head has over more than 11 years of extensive implementation experience on various Quality Assurance models like TQM, Six Sigma, CMM®, CMMI®, ISO-9000, PCMM®, ECE Certification, ITIL, BS7799, QS-9000 implementation & Vendor Process Assessments. He has also worked as Process Consultant for successful digitization of core business processes using Mercury ITG for many international clients. A certified quality analyst and lead auditor, has participated in many CMM®, CMMI®, and PCMM® assessments as ATM.He received his Master of Technology in Industrial Engineering from Indian Institute of Technology, Delhi and Bachelor of Technology in Mechanical Engineering from Kamla Nehru Institute of Technology, Sultanpur. |
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| Meet Arpita Agrawal |
Arpita Agrawal, Heads the Testing Centre of Excellence and has enabled customers in financial services, manufacturing, media and other industries in USA, Europe and APAC to develop their testing frameworks and implement them. She has over 16 years of experience in IT industry during which she has spent considerable time in strategic planning, managing software deliveries using the Global Delivery Model, CMM®, Six Sigma& Balance Score Card models/practices |
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