Suggested areas for Tutorials/Papers/Best Practices

 
Submissions could relate to subject areas such as, but not limited to, those below:

• Case Studies on BS 15000
• Solving Business Problems Using IT Service Management
• Starting an ITSM Program and Keeping up the momentum
• Building awareness and skills around ITIL and Service Excellence
• Use of Service Management Tools and Techniques
• Comparing and Contrasting IT Frameworks (ITIL, COBIT, EFQM, CMM, Balanced Scorecard, etc)

Sponsor

Gold Sponsor

Supported by:

Media Partner Online Media Partner