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Role Of Technology in Implementing ITIL®
C.V.Venkata Subramanian, Principal Consultant, Computer Associates
 
Implementing ITIL® is a journey by itself which involves three critical components “People”, “Process” and “Technology”. Out of these three components “Technology” has to play a vital role in bringing together People and Process too in addressing the common stated goals. This presentation will help us to understand how the journey to successful ITIL® implementation can be faster and efficient by using the right technologies appropriately”
 
Meet C.V.Venkata Subramanian

Venkata, Principal Consultant for South India & Sri Lanka has been in the industry for over 17 years and has handled diverse responsibilities including that of pre-sales, project management, product management, program management as well as customer support. He is a member of PMI and a frequent speaker in major technical seminars and events.

 
 
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ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is Registered in the U.S. Patent and Trademark Office.