Best Practices for Change Management
David Parker, Merant

Process maturity is a key indicator of how successful a software engineering organization will be in terms of repeatability and predictability. The business advantages are clear: higher quality product, fewer delays and errors that consume time, money and resources. This presentation will discuss how technology alone can never solve efficiency and quality problems that are fundamentally process-based. In particular, change management best practices are vital so that organizations achieve control, predictability and insight into aligning IT initiatives with business goals.

David Parker, is responsible for orchestrating the operations of Merant in Asia, where he has been stationed for nearly eight years. His responsibilities extend to Northeast Asia, Greater China, Southeast Asia, and South Asia. Parker was responsible for the establishment of Merant's technical support, consulting, marketing and sales channels in the region, and has played a key role in the ongoing efforts to build localized products.



Six Sigma Project Management
Dr. Richard E. Zultner, Six Sigma Master Black Belt, PMP, Jonah

With Six Sigma, two paradigm shifts have occurred: PMs were merely to deliver a defined scope, within budget, by deadline. Today they are also charged with delivering business results that justified their projects in the first place. Fortunately, a second paradigm shift has also occurred: Traditional ways are no longer best practices. Instead, the development of Critical Chain methods has given PMs around the world the ability to deliver results previously thought impossible. The application of lean concepts, systems thinking and theory of constraints has revolutionized multi-project management.

Dr. Richard Zultner is a Six Sigma Master Black Belt, a Certified Quality Engineer, and Certified Software Quality Engineer. In project management, he is a Project Management Professional, a Jonah in the Theory of Constraints, and has been trained in Critical Chain project management by Eli Goldratt and Tony Rizzo.



Performance-Based Earned Value®
Paul Solomon, PMP, Northrop Grumman/SEI(SM), USA.


Paul Solomon manages Earned Value Management (EVM) for programs in Northrop Grumman Corp. and is a Visiting Scientist at the Carnegie Mellon University/Software Engineering Institute (SEI). He is in an organization that has achieved SEI Capability Maturity Modelâ for Software (SW-CMMâ) Level 5. He was on the team that wrote the ANSI Standard for EVM and received the esteemed David Packard Award from the DoD for that effort. Paul has developed internationally recognized best practices for managing software-intensive projects. He is a Project Management Professional and holds BA and MBA degrees from Dartmouth College.




Leveraging Project Management to Gain Competitive Advantage
K.Subramaniam, Covansys

Timely delivery of quality systems is key to the success of software projects even with unavoidable dynamic changes. The concept of project management is not new but its application in the context of software development is a very special subject. Good software skills alone are not enough, and it is not enough if to have a delighted customer. To be successful, a project must be profitable. Competent PM skills are key to competitive advantage. Covansys has experimented with the PMP certification as a means towards equipping its managers with project management techniques yielding significant results.

K.Subrahmaniam was responsible for establishing new service offerings and created the infrastructure that put Covansys on the growth path. He is now also responsible for customer satisfaction & company operations involving business development, project delivery, technology, and quality and systems infrastructure. He spearheaded the initiatives that helped Covansys to obtain a Level 5 in the SEI-CMM Software Process Engineering and People CMM.




Challenges in Managing Global Projects
Satyendra Kumar, Infosys


In the global scenario of multiple development centers and vendors many challenges have to be surmounted: managing and leveraging varied skill levels, interfaces, and business knowledge, management of cultural profiles, etc. PM practices need to tightly couple engineering measurements, capabilities and knowledge base with planning and tracking activities. Global locations demand high flexibility in tailoring and adapting to the local environments. This presentation tries to highlight some of these perspectives.

Kumar is a member of the Management Council of Infosys. His responsibilities require ensuring an improvement culture in the company through well-defined processes & measurements in all areas - engineering, management & support. He has in depth understanding of Project Management and Program Management practices and also has practical exposure to various global standards and models. He has consulted widely at international level for setting up effective measurements and management practices.




Project Management Reviews - Ensuring Quality
Denzil D'Souza, iGate Global Solutions


Successful Project Closure happens with Management Review, which needs to be regular, value-adding and focusing on specific deliverables and issues. Both reviewer and reviewed should understand the process, the project and have the end goal in sight. Leadership skills are needed to ensure suggestions or critiques are accepted in the right spirit and duly implemented. This presentation highlights the possible areas where Project Management Reviews fail and how to remedy the same by using quality tools & methodology.

Denzil is Principal Quality Consultant, and Head of Quality for BPO at iGate. He is working with the BPO team in developing the Business Service Provisioning Model. He has over 14 years work experience in the service industry covering the entire gamut - hotels, airlines, banking & call centers. He was earlier a Master Black Belt with GE Capital and Head - Quality & Continuous Improvement with ICICI Bank. At ICICI his responsibilities included Contact Centers and looking after the bank's foray into Six Sigma.



Making to Measure: The Role of Standards in Project Management and Business Contexts
Dr.S.Krishna, Centre for Software Management, IIM-B


This talk examines the perils and pitfalls of attempts to conform with textbook prescriptions concerning quantitative measures in software project management. While Indian software industry is justly proud of its achievements in the process and quality aspects, the road ahead ought to involve one of assuming a leadership role in this domain. Towards this we recommend a greater focus and grounding of research in local practices and development of appropriate models.

S. Krishna holds a Ph.D in software engineering and is a Professor in Information Systems area at the Indian Institute of Management Bangalore (IIMB). He has developed wellknown teaching and research programs in cooperation with the software Industry in Bangalore. In particular the PGSM (Postgraduate program in Software Enterprise Management) initiated and nurtured by him has been acclaimed internationally. His publications include a large number of research papers and also three books (author/co-authored) Introduction to Database and Knowledge-base Systems published World Scientific Publishing, Singapore, The Digital Challenge- Information Technology in the Development Context published by Ashgate, London. and Global IT Outsourcing: Software development Across Borders published by Cambridge University Press.



Project Managers as Business Managers
Parthasarathy N S, MindTree Consulting
A leading magazine which is good source on Project Management information and insights, has in its tag line "Project Success = Business Success." Which is interesting, as this means that Project Managers have to act and think like Business Managers. This apart, because of the changing business scenario, there has to be a change in the thinking of PM's; This talk aims to cover the reasons for this change and the implications on the role of Project Managers.

Partha handles the global delivery and operations of all Enterprise Solutions projects for Global customers. He was earlier general manager in Wipro's Technology Solutions Division, where he led the development center for Lucent Technologies. He worked in Wipro for 15 years. He has an M.Sc (Hons) in Mathematics from BITS and an M.Tech in Computer Science from IIT-Kharagpur.



Project Management - The Big Picture
Ravi Ramu, MphasiS BFL Group


If you aspire to win a $1 billion project, think of and manage the project like a business -- a $1 billion business! You can't remain content with being trained on "9 PM areas" like scope/ risk/ integration management, etc. Thinking "business" is thinking bottom line and top line… common PM training teaches you only Project "Cost" Management, not even Project "Finance" Management. This talk aims to provide insights to change your thinking as a software manager to grow the business.

Ravi Ramu, CFO and Director Strategic Initiatives, MphasiS BFL Group, is a member of the Institute of Chartered Accountants in England and Wales and the Institute of Chartered Accountants of India (ICAI). He was earlier with Ivega Corporation, a technology company specializing in the financial services industry, as the Finance Director. Prior to that he was the Senior Partner and National Industry Director in charge of the Information, Communications and Entertainment Practice of KPMG India. Ravi was also with KPMG Holland and did a stint in the KPMG International Office. He was the Group Management Accountant of the Emirates Bank Group in Dubai, UAE.




Enterprise Project Management
Tarun Malik, Microsoft Corporation


Enterprise Project Management:
A systematic approach to achieving organizational goals through a continual nucleus of projects, which include:
Strategic initiatives:
By providing visibility into key projects and resource utilization throughout the organization; Insight into how projects and resources align with strategic objectives and affect business performance
Operational improvements:
Control of projects and resources as business and conditions change
Business activities:
Control of projects and resources as business and conditions change; analytics to measure effective use of project resources to increase team awareness and driving successful execution of project plans, as well as information needed to manage projects more effectively, and benchmark project successes within the enterprise
• Development project
• Enables you to accomplish more with your development projects in a shorter period of time by aligning the organization around these projects

An organization can thrive or die based on its ability to achieve its strategic objectives. Accomplishing these strategic objectives requires focused efforts managed in the form of projects.

To put it simply, the discipline of Enterprise Project Management (EPM) enables your organization to align its people and projects with its strategic objectives for business growth and efficiency. Accomplishing your strategic objectives requires focused efforts managed in the form of projects.

EPM requires skilled people, standardized processes, and a superior technology working in unison to drive project success.

Tarun Malik is a Product Marketing Manager at Microsoft Corporation India Pvt. Ltd., and is responsible for the overall marketing and promotion of select Microsoft Server offerings including SQL Server, BizTalk Server, ISA Server and Project Server.
Tarun has been associated with the IT industry for over seven years. Prior to joining Microsoft he was with HCL Technologies in America as an Alliance Manager for i2 technologies, before which he was Regional Head , Tyco India , North India & SAARC.
Tarun holds a degree in BTech & MBA from the University of Mumbai.




Project Managers as Value Adding Members in a Project
Bhaskaran S, Philips Medical Systems



Bhaskaran will cover the following issues in the presentation:

1. The transition from a Managee to a Manager
2. Does everyone have to become a Manager?
3. When can you become a Manager?
4. What does it mean to become a PM?
5. What kinds of competences do you need?
6. The PM as seen by the customers, reportees, superiors, peers and other organizational entities

Bhaskaran is an Electronics and Communication Engineer with a Masters in Business Administration. He was earlier with Robert Bosch India heading the group responsible for Mobile Communication. He later took charge of the complete Automotive Applications group with responsibilities for fuel injection systems, navigation systems, anti-lock braking systems etc. Prior to that, he was with BHEL, and worked primarily on Real Time Systems for Plant Automation with focus on Man Machine Interfaces. He is the Chairperson of the Bangalore Chapter of the CC&EM Society of IEEE.




Software Engineering Management for Telecom Software Products Muralikrishnan, Sasken Communication Technologies
In his talk, Muralikrishnan will focus on Sasken's experience in developing telecom software products such as protocol stacks. Amongst other things, he will discuss the challenges faced by Sasken in regulatory testing for international markets, as well as the process innovations at Sasken that helped address these challenges. He will also touch upon the challenges that a product organization faces in requirement management. The choice of an appropriate lead customer is often critical to this process. Possible parameters to be considered when choosing a lead customer will be discussed.

Murlikrishnan has more than 13 years of experience in Telecommunications. He holds a Bachelors degree in Electrical Engineering and Electronics from Indian Institute of Science.

Prior to joining Sasken, he worked with C-DOT for a period of 8 years. He carries with him vast expertise regarding the complete life cycle of the telecom switching system including definition, development, validation, field trials and technology transfer. His responsibilities in Sasken have included managing an offshore project for a telecom Client and another in Strategic Planning and Marketing, driving telecom



Organizational Project Management Maturity Model (OPM3™)
Achieve Excellence in Project Delivery Beyond Oceans and Firewalls
Upendra Giri (PMP®)

The Project Management Institute (PMI®) has released the long awaited Organizational Project Management Maturity Model (OPM3™). OPM3 is the first iteration of a standard for organizations and is a significant milestone to advance professionalism and organizational maturity in PM. It has the potential to create a new environment by illuminating the important link between projects and organizational strategy.

Giri is an entrepreneur, consultant, mentor, trainer, and adviser on PM practices to leading companies. He is a certified Project Management Professional, ensuring quality PM and controls for research, design, development, and implementation of systems and programs in defense, financial, healthcare, IT, civil, industrial, and related industries for more than a decade.



Leadership Drivers in Project Management
Ranjan Acharya, WIPRO

Cost arbitrage advantage has moved to other countries, and Quality advantage is moving. Traditional MNCs will all have IDC's. For India to stay ahead of the game, to maintain a leadership position, we need to focus on "leadership."

Software advantage today means 'global services delivery': coping with differing culture, priorities, abilities, etc, to deliver superior solutions while staying aligned, keeping the company above country. The ability to lead and motivate people to manage complex projects as a business is paramount, whose key drivers will be discussed.

Ranjan Acharya is responsible for Leadership development across Wipro Corporation and has line responsibility for people development for Wipro Technologies. He is also a member of the Corporate Executive Council - the top management think tank for Wipro Corporation. He has an MBA from Symbiosis Institute, and has worked with TELCO. His experience spans over two decades, and various functions including materials, sales, teaching, consulting, HR and HRD, and consulting. He is a PCMM Lead Assessor. He has written various book chapters He was Convener of the HR panel for CII Karnataka and has designed HR Competencies for CII- NHRD.



Complexities of Managing Space Systems
Dr P S Goel, ISRO Satellite Centre

Space Systems are integration of advanced technologies, large distributed systems requiring strong system engineering approach. India has done well in managing such complex projects in space systems - satellites and launch vehicles with associated ground segment. This talk will show case the multi dimensions of space systems management and linkage with technology, uncertainty, change, quality & reliability and risk management as well as human interactions."

Dr Goel is a Distinguished Scientist (highest level of recognition), a member of India's Space Commission, Director, Antrix Corporation Ltd. and is Chairman, Radar Development Management Council. He has 105 publications in refereed Journals, and conferences and is a fellow or honorary fellow of 10 leading institutions including the
Indian National Academy of Engineering, The National Academy of Sciences, Astronautical Society of India, IETE, and IIT-Bombay. He has held membership positions in over a dozen academies/ associations, and is a recipient of 9 awards including 'Padma Shri' by the Government of India.


Challenges of Multi-site Development of Automotive Software
Sheshadri Shekar, Delphi Automotive Systems

Globalization of projects has extraordinary implications for automotive software which is safety critical and expects a zero defect quality level. Challenges include people, tasks, tools and processes each at different time zones. This requires highly effective co-ordination and communication between multi-cultural work force with traditional mind-sets and barriers. Lessons and insights on handling these and more challenges are discussed.

Seshadri Shekar is an Engineering Group Manager at Technical Center India, Delphi Automotive Systems, Bangalore. He received a Bachelors degree in Electronics and Communications from Indian Institute of Science in 1983. Prior to this assignment, he worked in Bharat Electronics Limited (Bangalore) for 17 years.


International Systems Security Engineering
John Hopkinson,- Security Engineering- The New Wave opportunity for India
Mr.Hopkinson is the President of International Systems Security Engineering Association (ISSEA)and a security Strategist with EWA-IIT. He is responsible for the conversion of the SSE-CMM model to an ISO (ISO/IEC 21827). He has been conducting research in the field of IT Security with a particular focus on assurance, risk analysis, risk management, and security metrics. As the President of ISSEA, he is also working towards developing a truely international certification in Systems Security Engineering as seperate and measurable discipline in the form International Systems Security Professional Certification Scheme (ISSPCS) with Queensland University, AusCert and ISSEA. He has forty years of experience in Security, starting with the British Army, and thereafter through out his corporate career has been making contributions to the various security standards including the Orange Book, the Common Criteria, and the SSE-CMM. He has over 50 research papers on security to credit.



   
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