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Best
Practices for Change Management
David Parker, Merant
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| Process
maturity is a key indicator of how successful
a software engineering organization will be
in terms of repeatability and predictability.
The business advantages are clear: higher
quality product, fewer delays and errors that
consume time, money and resources. This presentation
will discuss how technology alone can never
solve efficiency and quality problems that
are fundamentally process-based. In particular,
change management best practices are vital
so that organizations achieve control, predictability
and insight into aligning IT initiatives with
business goals.
David
Parker, is responsible for orchestrating
the operations of Merant in Asia, where
he has been stationed for nearly eight years.
His responsibilities extend to Northeast
Asia, Greater China, Southeast Asia, and
South Asia. Parker was responsible for the
establishment of Merant's technical support,
consulting, marketing and sales channels
in the region, and has played a key role
in the ongoing efforts to build localized
products.
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Six
Sigma Project Management
Dr. Richard E. Zultner, Six Sigma Master Black
Belt, PMP, Jonah
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| With
Six Sigma, two paradigm shifts have occurred:
PMs were merely to deliver a defined scope,
within budget, by deadline. Today they are
also charged with delivering business results
that justified their projects in the first
place. Fortunately, a second paradigm shift
has also occurred: Traditional ways are no
longer best practices. Instead, the development
of Critical Chain methods has given PMs around
the world the ability to deliver results previously
thought impossible. The application of lean
concepts, systems thinking and theory of constraints
has revolutionized multi-project management.
Dr.
Richard Zultner is a Six Sigma Master Black
Belt, a Certified Quality Engineer, and
Certified Software Quality Engineer. In
project management, he is a Project Management
Professional, a Jonah in the Theory of Constraints,
and has been trained in Critical Chain project
management by Eli Goldratt and Tony Rizzo.
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Performance-Based
Earned Value®
Paul Solomon, PMP, Northrop Grumman/SEI(SM),
USA.
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Paul
Solomon manages Earned Value Management
(EVM) for programs in Northrop Grumman Corp.
and is a Visiting Scientist at the Carnegie
Mellon University/Software Engineering Institute
(SEI). He is in an organization that has
achieved SEI Capability Maturity Modelâ
for Software (SW-CMMâ) Level 5. He
was on the team that wrote the ANSI Standard
for EVM and received the esteemed David
Packard Award from the DoD for that effort.
Paul has developed internationally recognized
best practices for managing software-intensive
projects. He is a Project Management Professional
and holds BA and MBA degrees from Dartmouth
College.
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Leveraging
Project Management to Gain Competitive Advantage
K.Subramaniam, Covansys
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| Timely
delivery of quality systems is key to the
success of software projects even with unavoidable
dynamic changes. The concept of project management
is not new but its application in the context
of software development is a very special
subject. Good software skills alone are not
enough, and it is not enough if to have a
delighted customer. To be successful, a project
must be profitable. Competent PM skills are
key to competitive advantage. Covansys has
experimented with the PMP certification as
a means towards equipping its managers with
project management techniques yielding significant
results.
K.Subrahmaniam
was responsible for establishing new service
offerings and created the infrastructure
that put Covansys on the growth path. He
is now also responsible for customer satisfaction
& company operations involving business
development, project delivery, technology,
and quality and systems infrastructure.
He spearheaded the initiatives that helped
Covansys to obtain a Level 5 in the SEI-CMM
Software Process Engineering and People
CMM.
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Challenges in Managing Global Projects
Satyendra Kumar, Infosys
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In
the global scenario of multiple development
centers and vendors many challenges have to
be surmounted: managing and leveraging varied
skill levels, interfaces, and business knowledge,
management of cultural profiles, etc. PM practices
need to tightly couple engineering measurements,
capabilities and knowledge base with planning
and tracking activities. Global locations
demand high flexibility in tailoring and adapting
to the local environments. This presentation
tries to highlight some of these perspectives.
Kumar
is a member of the Management Council of Infosys.
His responsibilities require ensuring an improvement
culture in the company through well-defined
processes & measurements in all areas
- engineering, management & support. He
has in depth understanding of Project Management
and Program Management practices and also
has practical exposure to various global standards
and models. He has consulted widely at international
level for setting up effective measurements
and management practices.
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Project Management Reviews - Ensuring Quality
Denzil D'Souza, iGate Global Solutions
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Successful
Project Closure happens with Management Review,
which needs to be regular, value-adding and
focusing on specific deliverables and issues.
Both reviewer and reviewed should understand
the process, the project and have the end
goal in sight. Leadership skills are needed
to ensure suggestions or critiques are accepted
in the right spirit and duly implemented.
This presentation highlights the possible
areas where Project Management Reviews fail
and how to remedy the same by using quality
tools & methodology.
Denzil is Principal Quality Consultant,
and Head of Quality for BPO at iGate. He is
working with the BPO team in developing the
Business Service Provisioning Model. He has
over 14 years work experience in the service
industry covering the entire gamut - hotels,
airlines, banking & call centers. He was
earlier a Master Black Belt with GE Capital
and Head - Quality & Continuous Improvement
with ICICI Bank. At ICICI his responsibilities
included Contact Centers and looking after
the bank's foray into Six Sigma. |
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Making to Measure: The Role of Standards in
Project Management and Business Contexts
Dr.S.Krishna, Centre for Software Management,
IIM-B
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This
talk examines the perils and pitfalls of attempts
to conform with textbook prescriptions concerning
quantitative measures in software project
management. While Indian software industry
is justly proud of its achievements in the
process and quality aspects, the road ahead
ought to involve one of assuming a leadership
role in this domain. Towards this we recommend
a greater focus and grounding of research
in local practices and development of appropriate
models.
S. Krishna holds a Ph.D in software engineering
and is a Professor in Information Systems
area at the Indian Institute of Management
Bangalore (IIMB). He has developed wellknown
teaching and research programs in cooperation
with the software Industry in Bangalore. In
particular the PGSM (Postgraduate program
in Software Enterprise Management) initiated
and nurtured by him has been acclaimed internationally.
His publications include a large number of
research papers and also three books (author/co-authored)
Introduction to Database and Knowledge-base
Systems published World Scientific Publishing,
Singapore, The Digital Challenge- Information
Technology in the Development Context published
by Ashgate, London. and Global IT Outsourcing:
Software development Across Borders published
by Cambridge University Press. |
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Project
Managers as Business Managers
Parthasarathy N S, MindTree Consulting |
A
leading magazine which is good source on Project
Management information and insights, has in
its tag line "Project Success = Business
Success." Which is interesting, as this
means that Project Managers have to act and
think like Business Managers. This apart,
because of the changing business scenario,
there has to be a change in the thinking of
PM's; This talk aims to cover the reasons
for this change and the implications on the
role of Project Managers.
Partha handles the global delivery and operations
of all Enterprise Solutions projects for Global
customers. He was earlier general manager
in Wipro's Technology Solutions Division,
where he led the development center for Lucent
Technologies. He worked in Wipro for 15 years.
He has an M.Sc (Hons) in Mathematics from
BITS and an M.Tech in Computer Science from
IIT-Kharagpur. |
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Project Management - The Big Picture
Ravi Ramu, MphasiS BFL Group
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If
you aspire to win a $1 billion project, think
of and manage the project like a business
-- a $1 billion business! You can't remain
content with being trained on "9 PM areas"
like scope/ risk/ integration management,
etc. Thinking "business" is thinking
bottom line and top line
common PM training
teaches you only Project "Cost"
Management, not even Project "Finance"
Management. This talk aims to provide
insights to change your thinking as a software
manager to grow the business.
Ravi Ramu, CFO and Director Strategic Initiatives,
MphasiS BFL Group, is a member of the Institute
of Chartered Accountants in England and Wales
and the Institute of Chartered Accountants
of India (ICAI). He was earlier with Ivega
Corporation, a technology company specializing
in the financial services industry, as the
Finance Director. Prior to that he was the
Senior Partner and National Industry Director
in charge of the Information, Communications
and Entertainment Practice of KPMG India.
Ravi was also with KPMG Holland and did a
stint in the KPMG International Office. He
was the Group Management Accountant of the
Emirates Bank Group in Dubai, UAE.
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Enterprise Project Management
Tarun Malik, Microsoft Corporation
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Enterprise
Project Management:
A
systematic approach to achieving organizational
goals through a continual nucleus of projects,
which include:
Strategic initiatives:
By providing visibility into key projects
and resource utilization throughout the organization;
Insight into how projects and resources align
with strategic objectives and affect business
performance
Operational improvements:
Control of projects and resources as business
and conditions change
Business activities:
Control
of projects and resources as business and
conditions change; analytics to measure effective
use of project resources to increase team
awareness and driving successful execution
of project plans, as well as information needed
to manage projects more effectively, and benchmark
project successes within the enterprise
Development project
Enables you to accomplish more with your development
projects in a shorter period of time by aligning
the organization around these projects
An
organization can thrive or die based on
its ability to achieve its strategic objectives.
Accomplishing these strategic objectives
requires focused efforts managed in the
form of projects.
To
put it simply, the discipline of Enterprise
Project Management (EPM) enables your organization
to align its people and projects with its
strategic objectives for business growth
and efficiency. Accomplishing your strategic
objectives requires focused efforts managed
in the form of projects.
EPM
requires skilled people, standardized processes,
and a superior technology working in unison
to drive project success.
Tarun
Malik is a Product Marketing Manager at Microsoft
Corporation India Pvt. Ltd., and is responsible
for the overall marketing and promotion of
select Microsoft Server offerings including
SQL Server, BizTalk Server, ISA Server and
Project Server.
Tarun has been associated with the IT industry
for over seven years. Prior to joining Microsoft
he was with HCL Technologies in America as
an Alliance Manager for i2 technologies, before
which he was Regional Head , Tyco India ,
North India & SAARC.
Tarun holds a degree in BTech & MBA from
the University of Mumbai.
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Project
Managers as Value Adding Members in a Project
Bhaskaran S, Philips Medical Systems
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| Bhaskaran
will cover the following issues in the presentation:
1.
The transition from a Managee to a Manager
2. Does everyone have to become a Manager?
3. When can you become a Manager?
4. What does it mean to become a PM?
5. What kinds of competences do you need?
6. The PM as seen by the customers, reportees,
superiors, peers and other organizational
entities
Bhaskaran
is an Electronics and Communication Engineer
with a Masters in Business Administration.
He was earlier with Robert Bosch India heading
the group responsible for Mobile Communication.
He later took charge of the complete Automotive
Applications group with responsibilities
for fuel injection systems, navigation systems,
anti-lock braking systems etc. Prior to
that, he was with BHEL, and worked primarily
on Real Time Systems for Plant Automation
with focus on Man Machine Interfaces. He
is the Chairperson of the Bangalore Chapter
of the CC&EM Society of IEEE.
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Software Engineering Management for Telecom
Software Products Muralikrishnan, Sasken Communication
Technologies |
In
his talk, Muralikrishnan will focus on Sasken's
experience in developing telecom software
products such as protocol stacks. Amongst
other things, he will discuss the challenges
faced by Sasken in regulatory testing for
international markets, as well as the process
innovations at Sasken that helped address
these challenges. He will also touch upon
the challenges that a product organization
faces in requirement management. The choice
of an appropriate lead customer is often critical
to this process. Possible parameters to be
considered when choosing a lead customer will
be discussed.
Murlikrishnan has more than 13 years of experience
in Telecommunications. He holds a Bachelors
degree in Electrical Engineering and Electronics
from Indian Institute of Science.
Prior
to joining Sasken, he worked with C-DOT
for a period of 8 years. He carries with
him vast expertise regarding the complete
life cycle of the telecom switching system
including definition, development, validation,
field trials and technology transfer. His
responsibilities in Sasken have included
managing an offshore project for a telecom
Client and another in Strategic Planning
and Marketing, driving telecom
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Organizational
Project Management Maturity Model (OPM3)
Achieve Excellence in Project Delivery Beyond
Oceans and Firewalls
Upendra Giri (PMP®) |
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The
Project Management Institute (PMI®)
has released the long awaited Organizational
Project Management Maturity Model (OPM3).
OPM3 is the first iteration of a standard
for organizations and is a significant milestone
to advance professionalism and organizational
maturity in PM. It has the potential to
create a new environment by illuminating
the important link between projects and
organizational strategy.
Giri
is an entrepreneur, consultant, mentor,
trainer, and adviser on PM practices to
leading companies. He is a certified Project
Management Professional, ensuring quality
PM and controls for research, design, development,
and implementation of systems and programs
in defense, financial, healthcare, IT, civil,
industrial, and related industries for more
than a decade.
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Leadership
Drivers in Project Management
Ranjan Acharya, WIPRO |
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Cost
arbitrage advantage has moved to other countries,
and Quality advantage is moving. Traditional
MNCs will all have IDC's. For India to stay
ahead of the game, to maintain a leadership
position, we need to focus on "leadership."
Software
advantage today means 'global services delivery':
coping with differing culture, priorities,
abilities, etc, to deliver superior solutions
while staying aligned, keeping the company
above country. The ability to lead and motivate
people to manage complex projects as a business
is paramount, whose key drivers will be
discussed.
Ranjan
Acharya is responsible for Leadership development
across Wipro Corporation and has line responsibility
for people development for Wipro Technologies.
He is also a member of the Corporate Executive
Council - the top management think tank
for Wipro Corporation. He has an MBA from
Symbiosis Institute, and has worked with
TELCO. His experience spans over two decades,
and various functions including materials,
sales, teaching, consulting, HR and HRD,
and consulting. He is a PCMM Lead Assessor.
He has written various book chapters He
was Convener of the HR panel for CII Karnataka
and has designed HR Competencies for CII-
NHRD.
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Complexities
of Managing Space Systems
Dr P S Goel, ISRO Satellite Centre |
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Space
Systems are integration of advanced technologies,
large distributed systems requiring strong
system engineering approach. India has done
well in managing such complex projects in
space systems - satellites and launch vehicles
with associated ground segment. This talk
will show case the multi dimensions of space
systems management and linkage with technology,
uncertainty, change, quality & reliability
and risk management as well as human interactions."
Dr
Goel is a Distinguished Scientist (highest
level of recognition), a member of India's
Space Commission, Director, Antrix Corporation
Ltd. and is Chairman, Radar Development
Management Council. He has 105 publications
in refereed Journals, and conferences and
is a fellow or honorary fellow of 10 leading
institutions including the
Indian National Academy of Engineering,
The National Academy of Sciences, Astronautical
Society of India, IETE, and IIT-Bombay.
He has held membership positions in over
a dozen academies/ associations, and is
a recipient of 9 awards including 'Padma
Shri' by the Government of India.
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Challenges of Multi-site Development of
Automotive Software
Sheshadri Shekar, Delphi Automotive Systems |
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Globalization
of projects has extraordinary implications
for automotive software which is safety
critical and expects a zero defect quality
level. Challenges include people, tasks,
tools and processes each at different time
zones. This requires highly effective co-ordination
and communication between multi-cultural
work force with traditional mind-sets and
barriers. Lessons and insights on handling
these and more challenges are discussed.
Seshadri
Shekar is an Engineering Group Manager at
Technical Center India, Delphi Automotive
Systems, Bangalore. He received a Bachelors
degree in Electronics and Communications
from Indian Institute of Science in 1983.
Prior to this assignment, he worked in Bharat
Electronics Limited (Bangalore) for 17 years.
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International Systems Security Engineering
John Hopkinson,- Security Engineering- The
New Wave opportunity for India |
| Mr.Hopkinson
is the President of International Systems
Security Engineering Association (ISSEA)and
a security Strategist with EWA-IIT. He is
responsible for the conversion of the SSE-CMM
model to an ISO (ISO/IEC 21827). He has been
conducting research in the field of IT Security
with a particular focus on assurance, risk
analysis, risk management, and security metrics.
As the President of ISSEA, he is also working
towards developing a truely international
certification in Systems Security Engineering
as seperate and measurable discipline in the
form International Systems Security Professional
Certification Scheme (ISSPCS) with Queensland
University, AusCert and ISSEA. He has forty
years of experience in Security, starting
with the British Army, and thereafter through
out his corporate career has been making contributions
to the various security standards including
the Orange Book, the Common Criteria, and
the SSE-CMM. He has over 50 research papers
on security to credit. |
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"Microsoft
is a registered trademark of Microsoft Corporation"
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