This
interactive presentation will demonstrate
how uncertainty & fuzziness in the customer's
mind translate into tell-tale signs in the
use of language. Left unchecked, this could
be a disaster for requirements gathering.
The power of NLP (Neuro-Linguistic Programming)
will be used as a remarkable tool to uncover
these signs. By diagnosing these "cracks
in the armor" without regard even to
content, both developer & customer can
improve requirements clarity greatly.
Meet Steve
Bender
Steve Bender, International Guru with 25
years in Human Side of Project Management
& a Master Practitioner Trainer in the
field of NLP has been active in Projects,
Requirements, & Quality for over 3 decades
across 4 continents. He has been a leading
speaker on Project Management & advises
some of the world’s largest companies.
He is the author of “How to Achieve
a Total Quality Life”, a nationally
advertised Audio Tape series on the quality
of personal & professional life (seen
on CNN, Lifetime, & Channel America).
He also authored the highly successful book
“Managing Projects Well”, on
"What they don't teach you in project
management school.” |