Learn how to manage test activities, estimate test efforts, analyze risks,
and achieve buy-in. Rick also offers test measurement and reporting
recommendations for monitoring testers and the testing process. Take away
new methods and new energy for taking your test management to the next
level.

Topical Outline

1. Introduction: Leadership, Support & Control
   - What is Software? Quality? Management?
   - What should management be doing?
   - What is ?modern? test all about? What?s different and changing?
2. Management Responsibilities
   - What is the test manager?s responsibility?
   - How should you organize? What should be the developer?s job?
   - Who makes good testers? How do you get them?
   - What kind of training and tools do you have to provide?
3. Test Strategies & Plans
   - What is a good test plan? What should be in master and level plans?
   - How are project plans and test plans different? The same?
   - What are the critical test strategy issues?
   - What deliverables should be required from each project phase
     and level?
   - What are the critical success factors driving testing in the large
     (system & acceptance)?
   - What are the critical success factors driving integration and
     component testing?
   - What should you do about testing in the small?
   - What about maintaining and updating the test plans?
4. Test Reporting & Testware Control
   - What testing documents and reports are necessary? How much is
     too costly?
   - What do you need to control the testing deliverables (testware)
     at each level?
   - What do you need to track and understand the test results?
   - How should you ?measure? test effectiveness? What metrics
     are needed?

Rick Craig is an experienced test manager, consultant, lecturer and author.
As a test manager, he has led both large and small teams of testers on many
projects. In his 20 years of consulting in Europe, Asia, Australia, and
throughout the Americas, Rick has advised and supported a diverse group of
organizations on testing and test management issues. From large insurance
> providers and telecommunications companies to smaller software services
companies, he has mentored senior software managers and helped test teams
improve their effectiveness. As an Officer and leadership instructor in the
Marines, Rick is experienced in helping new and seasoned managers alike
strengthen their leadership skills. Rick has a wide range of knowledge in
conducting project reviews and process assessments for software development
and testing organizations. Some of the techniques were developed while
working on an important research and benchmarking project in the 19,90?s.
Rick is qualified to conduct Test Process Improvement (TPI ?) assessments
and training on the use of the TPI ? model. Rick has been the program
chairman of the STAR testing conferences, and the Software Management and
Measurement conferences as well as a frequent keynote speaker. He is also a
technical editor for the StickyMinds.com Web site. Rick is the co-author of
an important book, Systematic Software Testing, covering testing processes,
techniques, and management issues. Rick is a Colonel in the United States
Marine Corps Reserve and an active member of Mensa of America.

For registration details please contact: amritas@qaiindia.com