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QAI
launches operations
The Hindu Business Line Monday,
February 4,2002
QAI (India) recently launched a
gamut of services for the IT-enabled services sector. The new
service includes customer contact centres including consulting,
training, assessment and certification for COPCSM, ISO and Six Sigma.
Mr.
Navyug Mohnot, Executive Director, QAI said ``India is a big market
for the call centre industry. With our expertise, we would enable
call centres to gain competitive advantage by providing consulting,
training, assessments, benchmarking, certification, conferences,
e-learning and corporate membership programme.
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