Silicon Digest Umesh Vyas India’s first COPCSM Associate Auditor  Umesh Vyas, consulting partner, QAI has been certified as an Associate Auditor on the COPCSM-2000. Standard by COPCSM Inc. Umesh is the only Indian to have achieved this certification. He has participated in several COPCSM implementations such as Daksh, Spectramind, Talisma, Transworks, HCL Infinet and Dell. Some international COPCSM initiatives wherein Umesh participated are Sykes International – Manila and Sykes International - Amsterdam. Umesh Heads the BPO Consulting Practice at QAI. QAI  is the implementation partner of COPCSM in India, and provides the complete range of COPCSM services, including trainings, assessment and structured support. QAIs clients from the BPO industry include Daksh, Spectramind, Talisma, Transworks, GW Caps, HCL Infinet, Standard Chartered Bank (SCOPE) and EXL Service. Indian tech firm bags Saudi Airline contract: Interglobe Technologies, part of a premier Indian firm which branched out into air transport management and distribution of travel technologies, has recently bagged a five-year contract with Saudi Airlines to provide aviation software and taken over route management of South African airways. “We will be carrying all these software development programmes for all our projects including that of Saudia in India, though some of our technologists will be based on site,” Raja Natesan, IGT’s vice president (sales and market). Back