The IT
Service Management Colloquium 2006 (ITSM 2006) seeks
to bring thought leadership in IT Service Management
to India. The focus of the Colloquium is to propogate
ITSM benefits, best practices and knowledge sharing
for attendees.
This is a unique forum for exchanging, learning, and
accelerating implementation of best practices in the
domain of IT Service Management, ITIL® and ISO 20000.
The
Audience: The delegate profile of the Conference
- Chief
Information Officers, Chief Technology Officers
and other IT Professionals who can use IT Service
Management best practices to enhance customer satisfaction
and better meet Business requirements .
- IT
Users such as Business Heads and Operations Heads,
who can use IT Service Management to get the best
efficiency and value out of their IT resources.
- Chief
Financial Officers and COOs, who can use IT Service
Excellence principles to decrease IT spend and enhance
shareholder value while increasing returns on IT
investment..
- Control,
Compliance and Audit Managers, who can utilise IT
Service Management to manage risk and increase IT
assurance.
- IT
professionals who would want to differentiate themselves
and provide value to their organizations by enhancing
their understanding and implementation of IT Best
practices
- Application,
Project and Business Managers involved in IT
- System and
Network Administrators
- Control, Compliance
and Audit Managers
- Support and
Relationship staff
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