| What is eGAP? |
QAI’s eGAP service is a systematic process of evaluating the existing process capability of an organization against world’s one of the most popular process improvement model i.e. SEI’s CMMI® (ver 1.2). eGAP provides an insight into the strengths and weaknesses of the organization’s processes. The service leverages QAI's experience and expertise built over a decade and a half of international consulting.
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| How does eGAP help? |
The process improvement models like CMMI®, Six Sigma, ISO are now established quality benchmarks and every organization today is eager to adopt these. |
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Before an organization embarks the process improvement journey, it is important for the organization to understand the model/ framework that they should target and the benefits that they can derive from the model. It is also very important to understand where the organization is and what is the organization's current/target maturity/capability profile.
Gap Analysis is an approach to define the present state, the desired or ‘target’ state and finding the gap between them. |
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Most gap analysis services involve considerable money and time investment and a lot of companies do not have the budget for the same. eGAP comes to the rescue of such companies who want to improve but are not sure where and when start. eGAP is the stepping-stone for these companies as it provides them a tool along with the expert advise of the world’s largest operational excellence consulting company.
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Based on the outcomes of eGAP, an organization can decide whether they are ready to start the process improvement journey, is CMMI® the right model for them, and if they should go for formal assessment or not. |
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QAI’s eGAP service facilitates organizations to address these concerns and helps them to make an informed decision. The eGAP Service addresses the following concerns:
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What is our current capability? |
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What are the strengths and weaknesses of our current processes? |
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Will CMMI® give us the maximum leverage? |
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What should be our roadmap for process improvement journey? |
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The advisory service leverage QAI’s experience and expertise built over a decade and half of international consulting and rich and varied experience of Lead Appraisers and consultants.
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| How does eGAP work? |
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Client fills the online request form |
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Contract & NDA formalities are completed between Client and QAI |
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Online kick off meeting is held between QAI and Client |
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QAI conducts an online Overview to CMMI® session (optional activity) |
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QAI consultant conducts an awareness session to familiarize the participants with online gap analysis activities |
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Client fills the online questionnaire and sends the supporting documents to QAI |
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QAI consultant reviews the questionnaire and supporting documents |
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Online query resolution sessions are conducted to seek clarifications from both sides |
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QAI consultant prepares the gap analysis report and presents it to all the stakeholders |
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QAI consultant helps the client complete action planning for closing identified gaps and planning the process improvement journey (optional activity) |
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Steps of eGAP Execution |
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Webinar based kick off meeting between the client representatives and QAI consultant to initiate the engagement. This is the forum to set ground rules and plan the engagement. |
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OCMMI (Overview to CMMI) training is an optional step, would be beneficial for organizations where the workforce is not acquainted with the CMMI model. |
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Webinar based awareness session to familiarize the participants with online gap analysis activities, educate them on how to use the tool and fill the questionnaire. |
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The client team fills the questionnaire using the online tool and provides the relevant evidences (documents) to support the response to the questions, by sending the same to QAI. |
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QAI consultant reviews the response to the questionnaire and the supporting documents. During this phase interviews are also conducted using audio cons/ video cons to seek further clarifications and additional evidence (if required). |
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QAI consultant prepares a detailed Gap Analysis Report containing the strengths and areas for improvement for the organization, the report is presented to all the relevant stakeholders. |
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Client has the option of utilizing QAI’s expertise to perform action planning for their process improvement journey. |
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