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| Benefits of Online Consulting |
QAI’s ePIC service offers the following benefits over traditional consulting models: |
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Convenience: Expert advice is available on demand through online modes. There is no constraint of evaluating the consultants and flying them from various parts of the world. Whenever the need arises all you need to do is drop a mail and you have access to the world-class advice.
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Cost Saving: This is a low cost option as you save money on travel and accommodation. You need not hire consultants for a defined period of time. You can use the consulting services whenever you want without having any fixed commitment.
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Quality: Even with all these benefits the quality of service is not compromised. You get access to the world class advise from QAI’s pool of experts including LAs and consultants. It is friendly and confidential.
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| Who can use ePIC service? |
ePIC service is useful for organizations seeking expert advise on CMMI® model. |
Some examples where online consulting can be beneficial: |
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Organizations which have in-house technical expertise on CMMI® and do not want to hire full time consultants but they may need expert advise relating to few key areas at times.
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Some conflicting situations arise within the team and guidance from an LA can help resolve the same.
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Organization suddenly needs assistance from an expert that they do not have access to.
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In case of budgetary constraints, so that the organization can utilize the full available budget for consulting and avoid the logistics cost.
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| What are the prerequisites of ePIC service? |
There are no special prerequisites for initiating the online consulting service. To avail the service you need to make the payment, register online and fill the online consulting form.
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| Deliverables |
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Each online consulting request would be given a detailed response by the LA/ Consultant. The response would be in the form of email or online sessions like chat, phone or webinar. Wherever feasible the response would be accompanied by sample artifacts like diagrams, templates, checklists, guidelines etc.
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The email request may be followed by an online synchronous interaction between the requestor and the LA/ Consultant, so that related queries (if any) can be easily resolved.
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| Modes of Online Consulting |
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QAI’s online consulting service is available via following means: |
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Online Asynchronous Mode |
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Chat |
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Audio Conference |
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Webinar |
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| Pricing |
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| S.No |
Description |
Mode |
Involvement |
Pricing |
| 1 |
1 Email session without chat |
Email |
LA |
USD 200/- |
| 2 |
1 Email session with 30 min chat |
Email + Chat |
LA |
USD 250/- |
| 3 |
Package of 5 email sessions on same or upto 2 different topics with 1 hour chat |
Email + Chat |
LA |
USD 600/- |
| 4 |
1 Email session without chat |
Email |
Consultant |
USD 120/- |
| 5 |
1 Email session with 30 min chat |
Email + Chat |
Consultant |
USD 150/- |
| 6 |
Package of 5 email sessions on same or upto 2 different topics with 1 hour chat |
Email + Chat |
Consultant |
USD 400/- |
| 7 |
Synchronous interactions for 1 hour |
Chat, phone or Webinar session |
LA |
USD 200/- |
| 8 |
Synchronous interactions for 1 hour |
Chat, phone or Webinar session |
Consultant |
USD 150/- |
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| Note: |
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One email session is equal to the requestor sending the question and the LA/ consultant sending the answer to the same (it includes maximum upto 2 rounds of mails sent to and fro to obtain clarifications or further details on the question raised). |
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In case of audio conference and Webinar, the call has to be initiated by the requestor i.e. the client.
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Billing for synchronous interactions/ sessions bought in bulk i.e. > 8 hours would be based on the timesheets submitted by QAI to the client and would be entitled to special discounts.
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| Disclaimer |
QAI guarantees that it will give a quick response, via the agreed mode, as requested by client, to any online consulting assignment accepted by QAI. Client acknowledges that the purpose of online consulting service is to give assistance on the specific question(s) asked by client, and that online consulting service is not intended to solve client's larger issue or problem.
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While every effort is made to insure the best possible service, adoption of advice, utilization of ideas, analyses, designs or materials stemming from or related in any way to the consultation given by QAI to a client is the sole responsibility of the client.
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The response would depend on the quality and content of the query and there would be constraints due to lack of complete background of the query.
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