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| Certified BPO Team Leader, Level 1 (CBTLSM-1): |
Month |
Date |
Venue |
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April |
14 - 16, 2008
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Mumbai
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May |
12 - 14, 2008 |
Bangalore |
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June |
02 - 04, 2008 |
Delhi |
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August |
04 - 06, 2008 |
Hyderabad |
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August |
18 - 20, 2008 |
Mumbai |
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October |
20 - 22, 2008 |
Delhi |
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November |
03 - 05, 2008 |
Bangalore |
| Certified BPO Quality Analyst (CBQASM): |
Month |
Date |
Venue |
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April |
17 - 19, 2008
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Mumbai |
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May |
15 - 17, 2008 |
Bangalore |
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June |
05 - 07, 2008 |
Delhi |
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August |
07 - 09, 2008 |
Hyderabad |
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August |
21 - 23, 2008 |
Mumbai |
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October |
23 - 25, 2008 |
Delhi |
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November |
06 - 08, 2008 |
Bangalore |
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| Who
Should Attend |
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CBTLSM-1:
- Team leaders
seeking skill upgradation
- Executives/Associates
aspiring/selected for becoming Team leaders
- People aspiring
to move into the industry
CBTLSM-2:
- Tenured Team Leaders seeking skill upgradation
- Operation Managers, Floor Managers, Site co-ordinators and similar profiles
- Candidates who have cleared CBTLSM -1
CBQASM:
- Quality Analyst seeking
skill upgradation
- Executives/Associates
aspiring/selected for becoming Quality Analysts
- Team Leaders and laterals
aspiring to be Quality Analysts
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